By the end of the year, Espace Maison will be launching a new version of its mobile application. Already renowned for its practicality, the application has been completely redesigned. The aim is to enhance the customer experience, facilitate shopping and, above all, foster the connection between the brand and its visitors. Reserved for members of the Club Espace Maison and Club Espace Pro, this new feature promises some great surprises!
Efficiency and practicality
For several years now, Espace Maison customers have benefited from the loyalty program embodied in the brand’s application. Simply register to become a member of the Espace Maison Club and enjoy a whole host of benefits! Top of the list: the “Scan & Go” option, for even faster shopping. By scanning the items you wish to buy, a barcode is generated directly for presentation at the checkout, saving you a considerable amount of time. And with each purchase, points are accumulated on the application – at the rate of one point for every Rs 30 spent – each corresponding to Rs 1 that can be accumulated and deducted from the amount of a future purchase.
At the same time, app users can manage their profile and the category to which they belong – depending on the number of purchases and passages per year: Green, Silver, Gold or Platinum – to take full advantage of the benefits specific to each group. Via push notifications, each member can also receive the latest promotions and offers, or keep abreast of the most recent campaigns. Finally, a purchase history and updated store brochure are also available.
An enhanced experience
At the end of 2025, a new version of the existing application will see the light of day. While it will retain all the options previously mentioned, it will also offer some highly innovative new features. These include the “Guess & Win” tab – a fun question-and-answer game! Every three days, a question will be asked, with a gift guaranteed after three correct answers in a row! “Scan & Go”, the Espace Maison application’s must-have tab, has been transformed into “Price Checker”, an updated option adapted to all types of phone.
Pets have their place in version 2.0 too! From now on, it will be possible to create a “Pet Profile”, designed to keep track of purchases linked to the Royal Canin brand, with a space automatically updated to take advantage of the special offer of a free packet of kibble for every twelfth purchased. Thanks to this new version, it is also possible to access all the warranties for products purchased, as well as to follow the events proposed by Espace Maison and add them directly to your calendar. And the benefits don’t stop there: by sponsoring a new member, points will be offered and accumulated for every purchase made in the sponsor’s space!
A real pleasure to stay connected⸱e!
